I earned the certificate of participation above by participating in corporate America's favorite new drill: the simulated social media crisis.
Two hours after we have begun, Littleton calls time. The scores are tabulated, and the red team — my team — has come in first place, with a score of 6.6. There are high fives all around as I look down at the losers at the adjoining tables, with their busted social strat and weak-ass emoji game. In the final fake news story about the crisis, I am referred to as a Mitra spokeswoman. I earned that title, and I wear it with pride.